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Workshop
Workshop on Information Systems Quality in the Age of Generative AI - ISQuA-GAI 2025

4 - 6 April, 2025 - Porto, Portugal

In conjunction with the 27th International Conference on Enterprise Information Systems - ICEIS 2025


CHAIR

Fernando Brito e Abreu
ISTAR/ISCTE-IUL
Portugal
 
Brief Bio
Fernando is currently editor of the Software Quality Journal (Springer) and has previously been associate editor of Software Quality Professional (American Society for Quality), Portuguese delegate to IFIP TC2 (Software: Theory and Practice), and member of the technical team of the MPS.BR process model, widely used in Brazil. He has been a regular reviewer for various international journals, conferences and workshops, as well as an evaluator of research projects. He has participated in the organization of national and international scientific events in various roles. He was also President of CS/03 (Sectoral Commission for Quality in Information and Communication Technologies) of the Portuguese Quality Institute, from 2000 to 2007, where he was one of the creators of the international QUATIC conference (https://www.quatic.org). In 2021, he was elected Chairman of the Scientific Steering Committee of the QUATIC conference series. He is Professor at Iscte-IUL and Senior Researcher at the ISTAR Research Unit at the same public university in Lisbon, Portugal.

SCOPE

This workshop explores the impact of generative AI on the quality of information systems, focusing on the challenges and opportunities it brings. As AI models like ChatGPT gain widespread adoption, their integration into information systems presents both potential benefits, such as improved decision-making and automation, and significant risks, including biases, technical complexity, and ethical concerns. The workshop will bring together researchers and practitioners to discuss frameworks for ensuring that generative AI enhances, rather than detracts from, the reliability, security, and ethical standards of information systems in various industries. Practical approaches to mitigating these challenges will also be a key focus.

TOPICS OF INTEREST

Topics of interest include, but are not limited to:
  • Generative AI and Information Systems Quality Assurance - Approaches to Maintaining and Improving the Quality of Systems that Integrate AI Technologies
  • Mitigating Bias and Ensuring Fairness in AI-Driven Information Systems - Strategies for Identifying, Reducing, and Managing Bias in AI Outputs and Processes
  • Ethical and Legal Considerations for AI in Information Systems - Navigating the Ethical Dilemmas and Regulatory Challenges Posed by Generative AI Tools
  • Enhancing Trust and Transparency in AI-Powered Information Systems - Methods for Fostering User Trust and System Transparency when Utilizing AI Models in Business Processes
  • AI-Driven Automation and its Impact on Information Systems Quality - Assessing How Generative AI Enhances or Undermines System Performance, Reliability, and Accuracy
  • Generative AI in Decision-Making Processes for Information Systems - Examining AI's Role in Automating and Optimizing Decision-making in Information Systems
  • AI Integration: Reducing Technical Complexity in Information Systems - Solutions to Simplify the Implementation of AI Technologies without Compromising System Quality
  • Managing Data Integrity and Security in AI-Enhanced Information Systems - Best Practices for Safeguarding Data in Systems Powered by Generative AI Technologies
  • User Acceptance and Human-AI Collaboration in Information Systems - Investigating the Social and Behavioral Factors Influencing User Adoption and Collaboration with AI Systems
  • Future Trends in AI and Information Systems: Opportunities and Challenges - Exploring Emerging Trends in Generative AI and Their Implications for the Quality and Development of Information Systems

IMPORTANT DATES

Paper Submission: January 30, 2025
Authors Notification: February 13, 2025
Camera Ready and Registration: February 21, 2025

WORKSHOP PROGRAM COMMITTEE

Available soon.

PAPER SUBMISSION

Prospective authors are invited to submit papers in any of the topics listed above.
Instructions for preparing the manuscript (in Word and Latex formats) are available at: Paper Templates
Please also check the Guidelines.
Papers must be submitted electronically via the web-based submission system using the appropriated button on this page.

PUBLICATIONS

After thorough reviewing by the workshop program committee, all accepted papers will be published in a special section of the conference proceedings book - under an ISBN reference and on digital support.
All papers presented at the conference venue will be available at the SCITEPRESS Digital Library (http://www.scitepress.org/DigitalLibrary/).
SCITEPRESS is a member of CrossRef (http://www.crossref.org/) and every paper is given a DOI (Digital Object Identifier).

SECRETARIAT CONTACTS

ICEIS Workshops - ISQuA-GAI 2025
e-mail: iceis.secretariat@insticc.org
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