ICEIS 2004 will be hosted by Universidade Portucalense - Porto (Portugal), in collaboration with INSTICC.

SCOPE

The purpose of the 6th International Conference on Enterprise Information Systems (ICEIS) is to bring together researchers, engineers and practitioners interested in the advances and business applications of information systems. Five simultaneous tracks will be held, covering different aspects of Enterprise Information Systems Applications, including Enterprise Database Technology, Systems Integration, Artificial Intelligence, Decision Support Systems, Information Systems Analysis and Specification, Internet Computing, Electronic Commerce and Human Factors.

ICEIS focuses on real world applications; therefore authors should highlight the benefits of Information Technology for industry and services. Ideas on how to solve business problems, using IT, will arise from the conference. Papers describing advanced prototypes, systems, tools and techniques and general survey papers indicating future directions are also encouraged. Papers describing original work are invited in any of the areas listed below. Accepted papers, presented at the conference by one of the authors, will be published in the Proceedings of ICEIS. Acceptance will be based on quality, relevance and originality. Both full research reports and work-in-progress reports are welcome. There will be both oral and poster sessions. 

Special sessions, dedicated to case-studies and commercial presentations, as well as tutorials dedicated to technical/scientific topics are also envisaged: companies interested in presenting their products/methodologies or researchers interested in holding a tutorial are invited to contact the conference secretariat. Information concerning the previous ICEIS editions (ICEIS'99, ICEIS 2000, ICEIS 2001, ICEIS 2002, ICEIS 2003) can be found at http://www.iceis.org.

TOPIC AREAS / CONFERENCE TRACKS 

Each of these topic areas is expanded below but the sub-topics list is not exhaustive. Papers may address one or more of the listed sub-topics, although authors should not feel limited by them. Unlisted but related sub-topics are also acceptable, provided they fit in one of the following main topic areas:

1. Databases and Information Systems Integration 
2. Artificial Intelligence and Decision Support Systems 
3. Information Systems Analysis and Specification 
4. Software Agents and Internet Computing 
5. Human-Computer Interaction

AREA 1: Databases and Information Systems Integration 

• Coupling and Integrating Heterogeneous Data Sources 
• Enterprise Resource Planning
• Middleware Integration 
• Legacy Systems 
• Organisational Issues on Systems Integration 
• Distributed Database Applications
• Object-Oriented Database Systems 
• Enterprise-Wide Client-Server Architecture 
• Database Security and Transaction Support 
• Data Warehouses 
• Multimedia Database Applications 
• Web Databases 
• Mobile Databases
• Software Engineering
• Software Measurement

AREA 2: Artificial Intelligence and Decision Support Systems 

• Intelligent Agents 
• Industrial Applications of Artificial Intelligence 
• Strategic Decision Support Systems 
• Group Decision Support Systems 
• Applications of Expert Systems 
• Advanced Applications of Fuzzy Logic 
• Advanced Applications of Neural Network 
• Natural Language Interfaces to Intelligent Systems 
• Bayesian Networks 
• Evolutionary Programming  
• Coordination in Multi-Agent Systems 
• Intelligent Social Agents and Distributed Artificial Intelligence Applications 
• Intelligent Tutoring Systems 
• Datamining
• Case-Based Reasoning Systems
• Knowledge-based Systems Engineering
• Knowledge Management

AREA 3: Information Systems Analysis and Specification 

• Systems Engineering Methodologies 
• Information Engineering Methodologies 
• Organisational Semiotics 
• Semiotics in Computing 
• Requirements Analysis 
• Ontology Engineering 
• Modelling Formalisms, Languages, and Notations (e.g. UML, ER variants) 
• CASE Tools for System Development 
• Modelling of Distributed Systems 
• Modelling Concepts and Information Integration Tools 
• Business Processes Re-engineering
• Security, Freedom and Privacy

AREA 4: Software Agents and Internet Computing 

• B2B and B2C Applications 
• Process Design and Organisational Issues in e-Commerce 
• E-Procurement and Web-based supply chain management 
• Market-spaces: market portals, hubs, auctions 
• E-Learning and e-Teaching 
• Intranet and Extranet Business Applications 
• Agents for Internet Computing 
• Web Information Agents 
• Case studies on Electronic Commerce 
• Public sector applications of e-Commerce 
• Interactive and Multimedia Web Applications 
• Network Implementation Choices 
• Object Orientation in Internet and Distributed Computing 
• Internet and Collaborative Computing
• Semantic Web Technologies
• Wireless and Mobile Computing
• Agent-Oriented Programming

AREA 5: Human-Computer Interaction 

• HCI on Enterprise Information Systems 
• Functional and non-functional Requirements 
• Internet HCI: Web Interfaces and Usability 
• Design Methodology and Cognitive Factors in Design
• Multimedia Systems
• Machine perception: vision, speech, other
• Virtual Reality and Augmented Reality
• Intelligent User Interfaces
• User Needs 
• Human Factors 
• Accessibility to Disabled Users 
• Geographical Information Systems
• E-Learning
• Computer Art

WORKSHOPS 

- Pattern Recognition in Information Systems
- New Developments in Digital Libraries
- Wireless Information Systems
- Verification and Validation of Enterprise Information Systems
- Software Audit and Metrics
- Natural Language Understanding and Cognitive Science
- Business Information Technology Ethics
- Ubiquitous Computing
- Security In Information Systems
- Computer Supported Activity Coordination
- Web Services: Modeling, Architecture and Infrastructure
- Tele-Care and Collaborative Virtual Communities in Elderly Care

KEYNOTE SPEAKERS 

Kalle Lyytinen, Case Western Reserve University, USA
Thomas Greene, MIT, USA
Tom Gilb, Norway
Leszek Maciaszek, Macquarie University, Australia
Peri Loucopoulos, UMIST, UK
Jim Coplien, University of Manchester Institute of Science and Technology, UK

TUTORIALS 

Tom Gilb, Norway
Juan Carlos Augusto, University of Ulster at Jordanstown, Northern Ireland
Balbir S. Barn, Thames Valley University, UK

SUBMISSION OF PAPERS 

Authors should submit a paper in English of about 8 A4 pages, up to 5.000 words, using the paper format indicated below. The program committee will review all papers and the contact author of each paper will be notified of the result, by email. Each paper should clearly indicate the nature of its technical/scientific contribution, and the problems, domains or environments to which it is applicable. Authors must also indicate the conference track to which the paper is submitted. The paper must be carefully checked for correct grammar and spelling. 

Authors should use the ICEIS web-based submission facility available at the conference web site, to enter the contact information of all paper authors plus the file containing the paper. The facility will automatically send a submission acknowledgement, by email, to the author indicated as "contact author". 

A "blind" paper evaluation method will be used. To facilitate that, the authors are kindly requested to produce and provide the full paper, WITHOUT any reference to the authors. The manuscript must contain, in its first page, the paper title, an abstract and a list of keywords but NO NAMES OR CONTACT DETAILS WHATSOEVER are to be included in any part of this file. 

If the author is unable to use the web-based procedure then he/she can send the paper by email to the secretariat attaching a second file containing: the title, author(s), affiliation(s), contact details, a list of keywords and an abstract. 

The camera-ready format should be strictly used for all submitted papers. Please check and carefully follow the instructions and templates provided.

Due to space limitations in the Proceedings, the camera-ready version will be limited to 8 (eight) pages for full papers, 6 (six) for short papers (progress reports) and 4 (four) for poster presentations. If absolutely needed, it will be allowed to increase the total number of pages, by 4 extra pages. However, for each excess page the author will have to pay an additional fee.

IMPORTANT DEADLINES 

Full Paper Submission: deadline expired
Position papers (work in progress): deadline expired
Author Notification: 23th December 2003
Workshops Submission: 15th January 2004
Final Camera-Ready Submission and Registration: 25th January 2004

SECRETARIAT

ICEIS 2004 Secretariat 
Universidade Portucalense
Departamento de Informática
Rua Dr. António Bernardino de Almeida, 541-619
4200 - 072 Porto - Portugal
Tel: +351 22 557 2512     Fax: +351 22 557 2015 
E-mail for paper submission, proceedings and registrations: secretariat ( at ) iceis.org 
E-mail for local arrangements: iceis2004@upt.pt
Web: http://www.iceis.org/

VENUE 

Porto, located on the banks of the river Douro, is one of the oldest cities in Europe. With a population of about 300.000, it is the country's second most important city in terms of economic output and cultural influence. Porto made its name over two centuries ago because of its connection with the Porto wine industry. It was elected as "Porto 2001: European Capital of Culture" and recently designated by UNESCO as a World Heritage City, a fitting recognition not only for its granite sculpted beauty, but also for the unforgettable panorama of its historic centre with narrow streets and typical houses arrayed like a cascade right down to the river, and for its passionate history which determined the country's destiny. The city's symbols are the "Rabelo" boat, which can still be found docked on the banks of the river, the baroque Clérigos Tower (built by the Italian architect Nicolau Nasoni) and the century-old iron bridges, one of them designed by Gustave Eiffel. Porto is also at the heart of a knowledge and business intensive region, offering several universities and research institutes, which stimulate a strong connection with industry, the service sector and IT enterprises.

HONORARY PRESIDENT

Jorge Reis Lima, Universidade Portucalense, Portugal (jrl@upt.pt)

CONFERENCE CO-CHAIRS

Isabel Seruca, Universidade Portucalense, Portugal (iseruca@upt.pt)
Joaquim Filipe, Escola Superior de Tecnologia de Setúbal, Portugal (jfilipe ( at ) iceis.org)

PROGRAM CO-CHAIRS

Slimane Hammoudi, École Supérieure d' Electronique de l' Ouest, France  (slimane.hammoudi@eseo.fr)
José Cordeiro, Escola Superior de Tecnologia de Setúbal, Portugal (jcordeiro ( at ) iceis.org)

SENIOR PROGRAM COMMITTEE

Luis Amaral, University of Minho, Portugal 
Peter Bøgh Andersen, University of Aalborg, Denmark
Ricardo Baeza-Yates, University of Chile, Chile 
Jean Bézivin, University of Nantes, France 
Enrique Bonsón, University of Huelva, Spain 
João A. Carvalho, University of Minho, Portugal 
Albert Cheng, University of Houston and Rice University, United States of America 
Helder Coelho, FC - University of Lisbon, Portugal 
Miguel Delgado, University of Granada, Spain 
Jan Dietz, Delft University of Technology, The Netherlands 
Frank Dignum, Utrecht University, The Netherlands 
António Figueiredo, University of Coimbra, Portugal 
Mark S. Fox, University of Toronto, Canada
Goran Goldkuhl, Linköping University, Sweden
Thomas Greene, MIT, United States of America 
Nuno Guimarães, University of Lisbon, Portugal 
Jatinder Gupta, The University of Alabama in Huntsville, United States of America 
Jean-Paul Haton, University Henri Poincaré, France 
Alberto Laender, Federal University of Minas Gerais, Brazil
Maurizio Lenzerini, University La Sapienza of Rome, Italy
Michel Leonard, University of Geneve, Switzerland 
Kecheng Liu, University of Reading, United Kingdom 
Peri Loucopoulos, University of Manchester Institute of Science and Technology, United Kingdom
Paul Luker, Bournemouth University, United Kingdom 
Kalle Lyytinen, Case Western Reserve University, United States of America 
Yannis Manolopoulos, Aristotle University of Thessaloniki, Greece 
José Legatheaux Martins, New University of Lisbon, Portugal 
Masao Matsumoto, Kyushu Sangyo University, Japan 
James Odell, James Odell Associates, United States of America
Luís Moniz Pereira, Universidade Nova de Lisboa, Portugal 
Alain Pirotte, Catholique University of Louvain, Belgium 
Klaus Pohl, University of Essen, Germany 
Colette Rolland, University of PARIS-1, France
Bernadette Sharp, Staffordshire University, United Kingdom
Alexander Smirnov, St. Petersburg - SPIIRAS, Russia 
Ronald Stamper, Staffordshire University, United Kingdom 
Zahir Tari, RMIT University, Australia 
Miguel Toro, University of Sevilla, Spain 
José Tribolet, INESC/IST - Tecnhical University of Lisbon, Portugal
François Vernadat, European Commission, Luxembourg 
Merrill Warkentin, Mississippi State University, United States of America 
Hans Weigand, Tilburg University, The Netherlands 
Roel Wieringa, University of Twente, The Netherlands

REGULAR PROGRAM COMMITTEE

Jesus S. Aguilar-Ruiz, University of Seville, Spain
Patrick Albers, ESEO, France
Lina Al-Jadir, American University of Beirut, Lebanon
Salah Al-Sharhan, Gulf University for Science and Technology, Kuwait
Colin Anthony, University of Nottingham, United Kingdom
Pedro Antunes, DI/FCUL, Portugal
Joaquim Aparício, New University of Lisbon, Portugal
Juan Carlos Augusto, University of Ulster at Jordanstown, Northern Ireland
Cecilia Baranauskas, UNICAMP - Universidade Estadual de Campinas, Brazil
Balbir Barn, Thames Valley University, United Kingdom
Senén Barro, University of Santiago de Compostela, Spain
Remi Bastide, LIIHS-IRIT, France
Nadia Bellalem, University NANCY 2, France
Peter Bernus, Griffith University, Australia
Peter Bertok, RMIT University, Australia
Robert Biddle, Victoria University of Wellington, New Zealand
Oliver Bittel, FH Konstanz - University of Applied Sciences, Germany
Fernando Boavida, University of Coimbra, Portugal
Luis Borges Gouveia, University Fernando Pessoa, Portugal
Djamel Bouchaffra, Oakland University, United States of America
Danielle Boulanger, University of Lyon, France
José Ângelo Braga de Vasconcelos, Universidade Fernando Pessoa, Portugal
Ivan Bratko, Faculty of Computer and Information Sc., University of Ljubljana, Slovenia
Nieves R. Brisaboa, Universidade de A Coruña, Spain
Miguel Calejo, Declarativa, Portugal
Coral Calero, University of Castilla-La Mancha, Spain
Luis M. Camarinha-Matos, New University of Lisbon, Portugal
Jorge Cardoso, University of Madeira, Portugal
Fernando Carvalho, Universidade Federal do Ceará, Brazil
Jose Jesus Castro-Schez, Universidad de Castilla-La Mancha, Spain
Luca Cernuzzi, Universidad Católica , Paraguay
Maria Filomena Cerqueira de Castro Lopes, Universidade Portucalense, Portugal
Elizabeth Chang, Curtin University of Technology, Australia
Laurent Chapelier, Banque Générale du Luxembourg, France
William Cheng-Chung Chu, TungHai University, Taiwan
Rodney Clarke, Staffordshire University, United Kingdom
Chrisment Claude, IRIT/SIG, France
Francesco Colace, Università degli Studi di Salerno, Italy
Rafael Corchuelo, University of Sevilla, Spain
Ernesto Costa, University of Coimbra, Portugal
Bernard Coulette, University of Toulouse 2, France
Sharon Cox, University of Central England, United Kingdom
Mohamed Dahchour, Institut National des Postes et Télécommunications (INPT), Morocco
Sergio de Cesare, Brunel University, United Kingdom
Andrea De Lucia, Università degli Studi di Salerno, Italy
Nuno de Magalhães Ribeiro, Centro de Estudos e Recursos Multimediáticos (CEREM), UFP, Portugal
José Javier Dolado, University of the Basque Country, Spain
Gilles Dubois, Université Lyon3, France
Jean-Christophe Dubois, Universite de Rennes I, France
Schahram Dustdar, Technical University of Vienna, Austria
Alan Eardley, Staffordshire University, United Kingdom
David Emery, Staffordshire University, United Kingdom
Jean-Max Estay, Université Catholique de l'Ouest, France
Elie Fadier, INRS, France
Jesus Favela, CICESE, United States of America
Eduardo Fernández-Medina, University of Castilla-La Mancha, Spain
Edilson Ferneda, Universidade Católica de Brasília, Brazil
Maria João Silva Costa Ferreira, Universidade Portucalense, Portugal
Paulo Ferreira, INESC-ID/IST - Tecnhical University of Lisbon, Portugal
Filomena Ferrucci, University of Salerno, Italy
Andre Flory, INSA de Lyon, France
Donal Flynn, UMIST, United Kingdom
Ulrich Frank, Koblenz University, Germany
Ana Fred, IST - Technical University of Lisbon, Portugal
Juan Garbajosa, Technical University of Madrid, Spain
Marcela Genero, UCLM, Spain
Joseph Giampapa, Carnegie Mellon University, United States of America
Pascual González, Universidad de Castilla-La Mancha, Spain
Robert Goodwin, Flinders University of South Australia, Australia
Silvia Gordillo, LIFIA-UNLP, Argentina
Feliz Gouveia, University Fernando Pessoa / CEREM, Portugal
Virginie Govaere, INRS, France
Åke Grönlund, Umeå University, Sweden
Stephanie Guerlain, University of Virginia, United States
Jan Gulliksen, Uppsala University, Sweden
Rune Gustavsson, Blekinge Institute of Technology, Sweden
Sissel Guttormsen Schär, Swiss Federal Institute of Technology, Switzerland
Lamia Hadrich Belguith, FSEGS, Tunisia
Thorsten Hampel, University of Paderborn, Germany
Ole Hanseth, University of Oslo, Norway
Michael Heng, University of South Australia, Australia
Francisco Herrera, University of Granada, Spain
Peter Higgins, Swinburne University of Technology, Australia
Erik Hollnagel, University of Linköping, Sweden
Jun Hong, University of Ulster, United Kingdom
Nguyen Hong Quang, Institut de la Francophonie pour l'Informatique (IFI), Viet Nam
Jiankun Hu, Computer Science Dept., RMIT University, Australia
Kaiyin Huang, Business Alliance Services International, Netherlands
Patrick C. K. Hung, Commonwealth Scientific and Industrial Research Organization (CSIRO), Australia
Hamid Jahankhani, University of East London, United Kingdom
Arturo Jaime, Universidad del Pais Vasco, Spain
Luis Jiménez Linares, UCLM, Spain
Luis Joyanes, Universidad Pontificia de Salamanca, Spain
Nikos Karacapilidis, University of Patras, Greece
Dimitris Karagiannis, University of Vienna, Austria
Stamatis Karnouskos, Fraunhofer FOKUS, Germany
Hiroyuki Kawano, Graduate School of Informatics, Kyoto University, Japan
Nicolas Kemper, Universidad Nacional Autónoma de México, Mexico
Manuel Kolp, University of Louvain, Belgium
John Krogstie, SINTEF and IDI, NTNU, Norway
Sofiane Labidi, UFMA, Brazil
Yannick Lallement, Novator Systems, Canada
Franz Lehner, University of Regensburg, Germany
Carlos León de Mora, University of Sevilla, Spain
Hareton Leung, Hong Kong Polytechnic University, China
Therese Libourel, LIRMM, France
John Lim, National University of Singapore , Singapore
Matti Linna, University of Vaasa, Finland
Jan Ljungberg, Gothenburg University, Sweden
Stephane Loiseau, LERIA, France
João Correia Lopes, University of Porto, Portugal
María Dolores Lozano, University of Castilla-La Mancha, Spain
Jianguo Lu, University of Windsor, Canada
Christopher Lueg, University of Technology Sydney, Australia
Edmundo Madeira, UNICAMP - University of Campinas, Brazil
Laurent Magnin, CRIM, Canada
Mirko Malekovic, FOI - Zagreb University, Croatia
Nuno Mamede, L2F INESC-ID Lisboa / IST, Portugal
João Bosco Mangueira Sobral, UFSC / CPGCC - Computer Science Pos-Graduate, Brazil
Esperanza Marcos, Universidad Rey Juan Carlos, Spain
Farhi Marir, London Metropolitan University , United Kingdom
Maria João Marques Martins, IST - Technical University of Lisbon, Portugal
Herve Martin, LSR-IMAG, France
Andreas Meier, University of Fribourg, Switzerland
Emilia Mendes, The University of Auckland, New Zealand
Engelbert Mephu Nguifo, AFIA, France
Miguel Mira da Silva, Instituto Superior Técnico, Lisboa, Portugal, Portugal
Ghodrat Moghadampour, University of Vaasa, Finland
Hoda Mokhtar, University of California at Santa Barbara, United States of America
Pascal Molli, Université Henri Poincaré, Nancy 1, France
Paula Morais, Universidade Portucalense, Portugal
Fernando Moreira, Universidade Portucalense, Portugal
José Moreira, Universidade Portucalense, Portugal
Hector Munoz-Avila, Lehigh University, United States of America
Jose Angel Olivas, University of Castilla-La Mancha, Spain
Luis Olsina Santos, Universidad Nacional de La Pampa, Argentina
Peter Oriogun, London Metropolitan University, United Kingdom
George Papadopoulos, University of Cyprus, Cyprus
Oscar Pastor, DSIC-UPV, Spain
Maria Carmen Penadés Gramaje, Technical University of Valencia, Spain
Thomas Penzel, Hospital of Philipps-University Marburg, Germany
Gabriel Pereira Lopes, Universidade Nova de Lisboa, Portugal
Laurent Péridy, IMA-UCO, France
Steef Peters, Vrije Universiteit Amsterdam, Netherlands
Paolo Petta, Austrian Research Institute for Artificial Intelligence, Vienna, Austria
José Pires, Escola Superior de Tecnologia e Gestão / IPB, Portugal
Jacek Plodzien, Polish Academy of Sciences, Poland
Geert Poels, Ghent University, Belgium
Macario Polo, University of Castilla-La Mancha, Spain
Bhanu Prasad, Florida A & M University, United States of America
Ed Price, Georgia Tech, United States
Pedro Ramos, ISCTE, Portugal
Ulrich Reimer, Business Operation Systems, Switzerland
Marinette Revenu, GREYC ISMRA, France
Simon Richir, CPNI Lab. / Angers University, France
José C. Riquelme, University of Seville, Spain
António Rito-Silva, INESC/IST-Technical University of Lisbon, Portugal
David Rivreau, Université Catholique de l'Ouest, France
Pilar Rodriguez, Universidade Autónoma de Madrid, Spain
Agostinho Rosa, IST - Technical University of Lisbon, Portugal
Gustavo Rossi, LIFIA-UNLP, Argentina
Narcyz Roztocki, State University of New York (SUNY) at New Paltz, United States of America
Francisco Ruiz, Universidad de Castilla-La Mancha, Spain
Bernhard Rumpe, Munich University of Technology, Germany
Abdel-Badeeh Salem, Ain Shams University, Egypt
Henry Samier, Université d'ANGERS, France
Daniel Schang, ESEO, France
Arno Scharl, University of Western Australia, Australia
Mareike Schoop, Aachen University of Technology , Germany
Hanifa Shah, Staffordshire University, United Kingdom
Jianhua Shao, Cardiff University, United Kingdom
Zhongzhi Shi, Chinese Academy of Sciences, China
Timothy K. Shih, Tamkang University , Taiwan
Alberto Silva, INESC/IST - Technical University of Lisbon, Portugal
Hala Skaf-Molli, INRIA Lorraine - University Henri Ponicaré, France
Chantal Soule-Dupuy, University of Toulouse 1 - IRIT, France
Chris Stary, University of Linz, Austria
Lily Sun, The Reading University, United Kingdom
David Taniar, Monash University, Australia
Sotirios Terzis, University of Strathclyde, UK
Robert Tolksdorf, Freie Universität Berlin, Germany
Reza Torkzadeh, University of Nevada Las Vegas, United States of America
Ambrosio Toval, University of Murcia, Spain
Gulden Uchyigit, Imperial College, United Kingdom
Alfred Ultsch, University of Marburg, Germany
Antonio Vallecillo, Universidad de Málaga, Spain
Luminita Vasiu, Middlesex University, School of Computing Science, United Kingdom
Christine Verdier, INSA of Lyon, France
Maria-Amparo Vila, University of Granada, Spain
Ho Tuong Vinh, Institut de la Francophonie pour l'Informatique (IFI), Viet Nam
Aurora Vizcaino, Escuela Superior de Informática - UCLM, Spain
Frank Wang, London Metropolitan University, United Kingdom
Hans Weghorn, University of Cooperative Education, Stuttgart, Germany
Gerhard Weiss, Technische Universitaet Muenchen, Germany
Graham Winstanley, University of Brighton, United Kingdom
Wita Wojtkowski, Boise State University, United States of America
Robert Wrembel, Poznan University of Technology, Poland
Hongji Yang, De Montfort University, United Kingdom
Yoneo Yano, Tokushima University, Japan
Lin ZongKai, Chinese Academy of Sciences, China

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