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Call for Papers

ICEIS is sponsored by INSTICC – Institute for Systems and Technologies of Information, Control and Communication


The purpose of the 16th International Conference on Enterprise Information Systems (ICEIS) is to bring together researchers, engineers and practitioners interested in the advances and business applications of information systems. Six simultaneous tracks will be held, covering different aspects of Enterprise Information Systems Applications, including Enterprise Database Technology, Systems Integration, Artificial Intelligence, Decision Support Systems, Information Systems Analysis and Specification, Internet Computing, Electronic Commerce, Human Factors and Enterprise Architecture.

ICEIS focuses on real world applications; therefore authors should highlight the benefits of Information Technology for industry and services. Ideas on how to solve business problems, using IT, will arise from the conference. Papers describing advanced prototypes, systems, tools and techniques and general survey papers indicating future directions are also encouraged. Papers describing original work are invited in any of the areas listed below. Accepted papers, presented at the conference by one of the authors, will be published in the Proceedings of ICEIS. Acceptance will be based on quality, relevance and originality. Both full research reports and work-in-progress reports are welcome. There will be both oral and poster sessions.

Workshops, providing a more interactive and focused platform for presenting and discussing new and emerging ideas or special sessions, dedicated to case-studies and commercial presentation are also envisaged: companies interested in presenting their products/methodologies or researchers interested in holding a tutorial are invited to contact the conference secretariat.


Avaliable soon.


Kecheng LiuHenley Business School, The University of Reading, United Kingdom
Jan DietzComputer Science, Delft University of Technology, Netherlands
Antoni OlivéUniversitat Politècnica de Catalunya, Spain
José TriboletComputer Science and Engineering Department, INESC-ID / Instituto Superior Técnico, Portugal
Hans-J. LenzInst. of Production, Information Systems and Operations Research, Freie Universitat Berlin, Germany


Authors should submit a paper in English, carefully checked for correct grammar and spelling, addressing one or several of the conference areas or topics. Each paper should clearly indicate the nature of its technical/scientific contribution, and the problems, domains or environments to which it is applicable. To facilitate the double-blind paper evaluation method, authors are kindly requested to produce and provide the paper WITHOUT any reference to any of the authors, including the authors’ personal details, the acknowledgments section of the paper and any other reference that may disclose the authors’ identity.

Only original papers should be submitted. Authors are advised to read INSTICC's ethical norms regarding plagiarism and self-plagiarism thoroughly before submitting and must make sure that their submissions do not substantially overlap work which has been published elsewhere or simultaneously submitted to a journal or another conference with proceedings. Papers that contain any form of plagiarism will be rejected without reviews.

Authors can submit their work in the form of a Regular Paper, representing completed and validated research, or as a Position Paper, portraying a short report of work in progress or an arguable opinion about an issue discussing ideas, facts, situations, methods, procedures or results of scientific research focused on one of the conference topic areas. All papers must be submitted through the online submission platform PRIMORIS and should follow the instructions and templates that can be found under Guidelines and Templates. After the paper submission has been successfully completed, authors will receive an automatic confirmation e-mail.


All accepted papers will be published in the conference proceedings, under an ISBN reference, on paper and on digital support.
SCITEPRESS is a member of CrossRef ( and every paper on our digital library is given a DOI (Digital Object Identifier).
All papers presented at the conference venue will be available at the SCITEPRESS Digital Library.
A short list of presented papers will be selected so that revised and extended versions of these papers will be published by Springer-Verlag in a LNBIP Series book.
The proceedings will be submitted for indexation by .


ICEIS Secretariat
Address: Av. D. Manuel I, 27A, 2º esq.
             2910-595 Setubal - Portugal
Tel.: +351 265 520 184
Fax: +44 203 014 8813


Joaquim FilipePolytechnic Institute of Setubal / INSTICC, Portugal
Olivier CampComputer Science, Graduate School of Electronics of the West, France


Slimane HammoudiComputer Science Department, ESEO, ERIS, France
Leszek MaciaszekInstitute of Business Informatics Wroclaw and Department of Computing Sydney, Macquarie Univ., Sydney, Australia and Wroclaw Univ. of Economics and Business, Poland
José CordeiroE.S.T. Setúbal, I.P.S, Portugal


Lena Aggestam, Region Västra Götaland, The Hospital in Alingsås, Sweden
Adeel Ahmad, Informatique, Laboratoire d'Informatique Signal et Image de la Côte d'Opale, France
Antonia Albani, Institute of Information Management, University of St. Gallen, Switzerland
Patrick Albers, Computer Science, ESEO - École Supérieure d'Électronique de l'Ouest, France
Abdullah Alnajim, P.O.Box 8530, Qassim University, Saudi Arabia
Mohammad Al-Shamri, Electrical Engineering , Ibb University, Yemen
Rainer Alt, Information Systems Institute, University of Leipzig, Germany
Andreas Andreou, Dept. of Computer Engineerign & Informatics, Cyprus University of Technology, Cyprus
Wudhichai Assawinchaichote, Electronic And Telecommunication Engineering, King Mongkut's University of Technology Thonburi, Thailand
Tamara Babaian, CIS, Bentley University, United States
Cecilia Baranauskas, Institute Of Computing, State University of Campinas - Unicamp, Brazil
Rémi Bastide, IRIT, ISIS - CUFR Jean-François Champollion, France
Bernhard Bauer, Institute of Computer Science, University of Augsburg, Germany
Orlando Belo, Department of Informatics, University of Minho, Portugal
Jorge Bernardino, DEIS, Polytechnic of Coimbra - ISEC, Portugal
Frederique Biennier, LIRIS, INSA Lyon, France
Sandro Bimonte, IRSTEA, France
Jean-Louis Boulanger, CERTIFER, CERTIFER, France
José Â. Braga de Vasconcelos, Universidade Europeia, Portugal
Coral Calero, Information Technologies and Information Systems, University of Castilla - La Mancha, Spain
Daniel A. Callegari, Escola Politecnica, PUCRS Pontificia Universidade Catolica do Rio Grande do Sul, Brazil
Luis M. Camarinha-Matos, Departament Of Electrical Engineering, New University of Lisbon, Portugal
Manuel I. Capel-Tuñón, Software Engineering, University of Granada, Spain
João Luís Cardoso de Moraes, Rua Uniao, 49, Federal University of São Carlos, Brazil
Glauco F. Carneiro, Universidade Federal de Sergipe (UFS), Brazil
Angélica Caro, Computer Science and Information Technologies, University of Bio-Bio, Chile
Nunzio Casalino, Via Cola di Rienzo 111, Guglielmo Marconi University and Luiss Business School, Italy
Marco A. Casanova, Informatics, Pontificia Universidade Católica do Rio de Janeiro, Brazil
Luca Cernuzzi, Facultad de Ciencias y Tecnología, Universidad Católica "Nuestra Señora de la Asunción", Paraguay
Ming-Puu Chen, Graduate Institute of Information & Computer Education, National Taiwan Normal University, Taiwan, Republic of China
Shu-Ching Chen, School Of Computing and Information Sciences, Florida International University, United States
Shiping Chen, Data61, CSIRO, Australia
David Chen, Laboratory IMS, France
Max Chevalier, Institut de Recherche en Informatique de Toulouse UMR 5505, France
Nan-Hsing Chiu, Department of Information Management, Chien Hsin University of Science and Technology, Taiwan, Republic of China
Witold Chmielarz, Management, Warsaw University, Poland
William C. Chu, dept of computer science, Tunghai University, Taiwan, Republic of China
Daniela B. Claro, FORMAS/LASID/DCC/IME/Computer Science, Universidade Federal da Bahia (UFBA), Brazil
Pedro G. Coelho, R. Sen. Vergueiro 200/1503 - Flamengo, State University of Rio de Janeiro, Brazil
Francesco Colace, Dipartimento Di Ingegneria Dell'informazione Ed Ingegneria Elettrica, Università Degli Studi di Salerno, Italy
Cesar Collazos, Systems, Universidad del Cauca, Colombia
Antonio Corral, Informatics, University of Almeria, Spain
Mariela Cortés, Computer Science, State University of Ceará, Brazil
Sharon Cox, Computing, Telecommunications and Networks, Birmingham City University, United Kingdom
Karl Cox, School of Computing Engineering and Mathematics, University of Brighton, United Kingdom
Broderick Crawford, Escuela de Ingenieria Informatica, Pontificia Universidad Catolica de Valparaiso, Chile
Maria Damiani, University of Milan, Italy
Vincenzo Deufemia, Dipartimento di Informatica, Università di Salerno, Italy
Massimiliano Di Penta, Dept. of Engineering, University of Sannio, Italy
Dulce Domingos, Universidade de Lisboa, Faculdade de Ciências, LASIGE, Portugal
César Domínguez, Universiidad de La Rioja, Edificio CCT C/ Madre de Dios, 53 , Universidad de La Rioja, Spain
António Dourado, Informatics Engineering, University of Coimbra, Portugal
Juan C. Dueñas, Departamento De Ingeniería De Sistemas Telemáticos, Universidad Politécnica de Madrid, Spain
Alan Eardley, School Of Computing and Digital Technologies, Staffordshire University, United Kingdom
Sophie Ebersold, Mathématiques-Informatique, Université Toulouse II-Le Mirail, France
Hans-Dieter Ehrich, Institut fuer Informationssysteme, Technische Universitaet Braunschweig, Germany
Fabrício Enembreck, Graduate Program on Informatics, Pontifical Catholic University of Paraná, Brazil
Sean Eom, accounting & MIS, Southeast Missouri State University, United States
Hossam Faheem, Computer Systems, Ain Shams University, Faculty of Computer and Information Sciences, Egypt
João P. Faria, DEI - Departament of Informatics Engineering, FEUP - Faculty of Engineering of the University of Porto, Portugal
Jamel Feki, Computer department, University of Sfax - Faculté des Sciences Economiques et de Gestion de Sfax, Tunisia
Edilson Ferneda, Mestrado em Governança, Tecnologia e Inovação, Catholic University of Brasilia, Brazil
Maria C. Ferreira, Inovação, Ciência e Tecnologia, Universidade Portucalense, Portugal
Paulo Ferreira, Dei, INESC-ID / IST, Portugal
Luís Ferreira Pires, Faculty of Electrical Engineering, Mathematics and Computer Science, University of Twente, Netherlands
Jiri G. Feuerlicht, Department of Information Technologies,, Unicorn College, Czech Republic
Barry Floyd, Independent Researcher, United States
Rita Francese, Matematica e Informatica, Università degli Studi di Salerno, Italy
Ariel Frank, Computer Science, Bar-ilan University, Israel
Ana Fred, Instituto de Telecomunicações and Instituto Superior Técnico (University of Lisbon), Portugal
Lixin Fu, Computer Science Department, University of North Carolina, Greensboro, United States
Mariagrazia Fugini, Department of Electronics Information and Bioengineering (DEIB), Politecnico Di Milano, Italy
Maria Ganzha, Institute of Informatics, SRI PAS and University of Gdansk, Poland
Mouzhi Ge, ECRI, Deggendorf Institute of Technology, Germany
Johannes Gettinger, University of Hohenheim, Germany
Daniela Giordano, Department of Electrical, Electronics and Computer Engineering, University of Catania, Italy
Raúl Giráldez, Computer Science , Pablo de Olavide University of Seville, Spain
Pascual Gonzalez, Computer Science, University of Castilla-la Mancha, Spain
Robert Goodwin, Scool Of Computer Science, Engineering & Mathematics, Flinders University of South Australia, Australia
Raj Gopalan, Curtin University, Australia
Feliz Gouveia, University Fernando Pessoa / Cerem, Portugal
Virginie Govaere, Homme Au Travail - Work Life, INRS, France
Janis Grabis, Institute of Information Technology, Riga Technical University, Latvia
Gerd Groener, Institute for Web Science and Technologies, University of Koblenz-Landau, Germany
Sven Groppe, Institute of Information Systems (IFIS), University of Lübeck, Germany
Tom Gross, Bauhaus-University Weimar, Germany
Wieslawa Gryncewicz, Institute of Business Informatics, Department of MIS Engineering, Wroclaw University of Economics, Poland
Karin Harbusch, Computer Science Dept., Universität Koblenz-Landau, Germany
Markus Helfert, Innovation Value institute, Maynooth University, Ireland
Wladyslaw Homenda, Faculty of Mathematics and Information Science, Warsaw University of Technology, Poland
Wei-Chiang Hong, Department of Information Management, Asia Eastern University of Science and Technology, Taiwan, Republic of China
Miguel J. Hornos, Lenguajes y Sistemas Informáticos, University of Granada, Spain
Hesuan Hu, Nanyang Technological University, Singapore
Kai-I Huang, College of Management, Tunghai University, Taiwan, Republic of China
Miroslav Hudec, Department of Systems Engineering, VSB - Technical University of Ostrava, Czech Republic
Arturo Jaime, Matemáticas y Computación, Universidad de La Rioja, Spain
Wassim Jaziri, Computer Science, College of Computer Science and Engineering, Saudi Arabia
Sabina Jeschke, RWTH Aachen University, Germany
Luis Jiménez Linares, Information Technologies and Systems, University of de Castilla-La Mancha, Spain
Nikitas Karanikolas, Dept. of Informatics and Computer Engineering, University of West Attica, Greece
Andrea Kienle, Computer Science, University of Applied Sciences, Dortmund, Germany
Marite Kirikova, Department Of Systems Theory And Design, Riga Technical University, Latvia
Alexander Knapp, Institut für Informatik, Universität Augsburg, Germany
Natallia Kokash, Leiden Institute of Advanced Computer Science, Leiden University, Netherlands
John Krogstie, IDI, NTNU, Norway
Rob Kusters, Open Universiteit Nederland, Netherlands
Wim Laurier, ESPO, Université Saint-Louis, Belgium
Ramon Lawrence, Computer Science, University of British Columbia Okanagan, Canada
Jintae Lee, Management and Entrepreneurship, Leeds School of Business at University of Colorado, Boulder, United States
Alain Leger, Research, France Telecom Orange Labs, France
Daniel Lemire, LICEF Research Center,, Canada
Carlos León de Mora, C/ Virgen De África 7, University of Seville, Spain
Joerg Leukel, Information Systems 2, University of Hohenheim, Germany
Lei Li, Department of Computer and Information, Hefei University of Technology, China
Da-Yin Liao, Straight & Up Intelligent Innovations Group Co., United States
Therese Libourel, INFORMATIQUE, University of Montpellier II (IRD, UR, UAG), France
Panagiotis Linos, Computer Science and Software Engineering, Butler University, United States
Stephane Loiseau, Informatique, LERIA, University of Angers, France
João C. Lopes, Faculdade de Engenharia, Departamento de Engenharia Informática, INESC TEC & Universidade do Porto, Portugal
Maria C. Lopes, Inovação, Ciência e Tecnologia, Universidade Portucalense Infante D. Henrique, Portugal
Miguel R. Luaces, Facultade De Informática, Universidade da Coruña, Spain
Wendy Lucas, CIS, Bentley University, United States
André Ludwig, Logistics, Kühne Logistics University, Germany
Mark Lycett, School of Management, Royal Holloway, University of London, United Kingdom
Jose A. Macedo, Computing Department, Federal University of Ceara, Brazil
Cristiano Maciel, Instituto de Computação, Universidade Federal de Mato Grosso, Brazil
Rita Suzana P. Maciel, Computer Science, Federal University of Bahia, Brazil
S. K. Makki, Computer Science, Lamar University, United States
Pierre Maret, Informatique, Université de Saint Etienne, France
Herve Martin, Computer Science, Grenoble University, France
Miguel A. Martinez Aguilar, C/ Oporto, 13, University of Murcia, Spain
David Martins de Matos, L2F / INESC-ID Lisboa / Instituto Superior Técnico, Universidade de Lisboa, Portugal
Katsuhisa Maruyama, Computer Science, Ritsumeikan University, Japan
Viviana Mascardi, University of Genoa, Computer Science Department, Italy
Wolfgang Mayer, University of South Australia, Australia
Zaamoune Mehdi, Informatique,, France
Andreas Meier, Informatics, University of Fribourg, Switzerland
Jerzy Michnik, Operations Research, University of Economics in Katowice, Poland
Marek Milosz, Institute of Computer Science, Lublin University of Technology, Poland
Michele M. Missikoff, Institute of Sciences and Technologies of Cognition, ISTC-CNR, Italy
Vladimír Modrák, Manufacturing Management, Technical University of Košice, Faculty of Manufacturing Technology, Slovak Republic
Ghodrat Moghadampour, Information Technology, Vaasa University of Applied Sciences, Finland
Pascal Molli, GDD, LINA, University of Nantes, France
Lars Mönch, Mathematics and Computer Science, FernUniversität in Hagen, Germany
Valérie Monfort, computer science, LAMIH Valenciennes UMR CNRS 8201, France
Francisco Montero, Computer Science, University of Castilla-la Mancha, Spain
Fernando Moreira, Economia, Gestão e Informática, Universidade Portucalense, Portugal
Nathalie Moreno, Lenguajes Y Ciencias De La Computacion, University of Malaga, Spain
Haralambos Mouratidis, School of Computing, Engineering and Mathematics, University of Brighton, United Kingdom
Andrés Muñoz Ortega, Computer Science Dpt., Catholic University of Murcia (UCAM), Spain
Pietro Murano, Dept of Computer Science, Oslo Metropolitan University, Norway
Tomoharu Nakashima, Osaka Prefecture University, Japan
Ovidiu Noran, School of Information and Communication Technology, IIIS Centre for Enterprise Architecture Research and Management, Griffith University, Australia
Jose Angel Olivas, Computer Science, Universidad de Castilla-La Mancha, Spain
Edson OliveiraJr, Departamento de Informática, State University of Maringá, Brazil
Samia Oussena, School of Computing and Technology, University of West London, United Kingdom
Sietse Overbeek, Faculty of Science, Department of Information and Computing Sciences, Utrecht University, Netherlands
Mieczyslaw L. Owoc, Business Intelligence in Management, Wroclaw University of Economics and Business, Poland
Claus Pahl, Free University of Bozen-Bolzano, Italy
Tadeusz Pankowski, Institute of Control and Information Engineering, Poznan University of Technology, Poland
Eric Pardede, Department Of Computer Science And Computer Engineering, La Trobe University, Australia
Rodrigo Paredes, Computer Science, Universidad de Talca, Chile
Maria C. Penadés Gramaje, Sistemas Informáticos i Computación, Universitat Politècnica de València, Spain
Dana Petcu, Computer Science Department, West University of Timisoara, Romania
Yannis A. Phillis, Technical University of Crete, Greece
Josef Pieprzyk, School of Electrical Engineering and Computer Science, Queensland University of Technology, Australia
Malgorzata Plachawska-Wójcik, Instutute of Computer Science, Lublin University of Technology, Poland
Geert Poels, Department Of Management Information Science and Operations Management, Ghent University, Belgium
Michal Polasik, Department of Finance, Nicolaus Copernicus University, Poland
Luigi Pontieri, ICAR institute, National Research Council (CNR), Italy
Jolita Ralyte, Information Systems, University of Geneva, Switzerland
T. Ramayah, Operations Management, Universiti Sains Malaysia, Malaysia
Pedro Ramos, Department Of Information Sciences And Technologies, Instituto Superior das Ciências do Trabalho e da Empresa, Portugal
Francisco Regateiro, Civil and Architecture Dept. / Design Support Systems, Instituto Superior Técnico, Portugal
Ulrich Reimer, Eastern Switzerland University of Applied Sciences, Switzerland
Nuno M. Ribeiro, Faculdade de Ciência e Tecnologia, Universidade Fernando Pessoa, Portugal
Michele Risi, Dipartimento di Informatica, University of Salerno, Italy
Alberto Rodrigues da Silva, Engenharia Informática, IST / INESC-ID, Portugal
Alfonso Rodriguez, Computer Science and Information Technologies, University of Bio-Bio, Chile
Daniel Rodriguez, Dept Of Computer Science, University of Alcalá, Spain
Oscar M. Rodriguez-Elias, Independent Researcher, Mexico
Erik Rolland, College of Business Administration, California Polytechnic and State University, United States
Luciana S. Romani, New Technologies Laboratory, Embrapa Agricultural Informatics, Brazil
Jose Raul Romero, Dept. Informática Y Análisis Numérico, University of Cordoba, Spain
David G. Rosado, GSyA Research Group, University of Castilla-la Mancha, Spain
Gustavo Rossi, Facultad De Informatica. Universidad Nacional De La Plata, Lifia, Argentina
Artur Rot, Information Systems Department, Wroclaw University of Economics, Poland
Francisco Ruiz, Information Technologies & Systems, Universidad de Castilla-La Mancha, Spain
Ángeles Saavedra Places, Computer Science, University of A Coruña, Spain
Luis Enrique Sánchez, Paseo de la Universidad, 4, 13071 Ciudad Real, Cdad. Real, Universidad de Castilla-La Mancha, Spain
Manuel F. Santos, Information Systems Department, Centro ALGORITMI, University of Minho, Portugal
Jurek Sasiadek, Carleton University, Canada
Isabel Seruca, Computation, Universidade Portucalense, Portugal
Ahm Shamsuzzoha, University Lecturer, University of Vaasa, School of technology and Innovations (Industrial management unit) PO Box 700, FI-65101, University of Vaasa, Finland
Jianhua Shao, School of Computer Science & Informatics, Cardiff University, United Kingdom
Mei-Ling Shyu, Electrical and Computer Engineering, University of Miami, United States
Markus Siepermann, TU Dortmund, Germany
Sean Siqueira, Department of Applied Informatics (DIA/CCET), Federal University of the State of Rio de Janeiro (UNIRIO), Brazil
Hala Skaf-Molli, Nantes University, France
Michel Soares, Computing Department, Federal University of Sergipe, Brazil
Ricardo Soto, Pontificia Universidad Catolica de Valparaiso, Chile
Chantal Soule-Dupuy, Faculty of Computer Science, Universite Toulouse 1, France
Chris Stary, Johannes Kepler University of Linz, Austria
Stefan Strecker, Department of Business Administration and Economics, University of Hagen, Germany
Vijayan Sugumaran, Decision And Information Sciences, Oakland University, United States
Hiroki Suguri, School of Project Design, Miyagi University, Japan
Lily Sun, School of Systems Engineering, University of Reading, United Kingdom
Jerzy Surma, Management Systems, Warsaw School of Economics, Poland
Miroslav Sveda, Faculty Of Information Technology, Brno University of Technology, Czech Republic
Ryszard Tadeusiewicz, Department Of Automatics and Biomedical Engineering, AGH University Science Technology, Poland
Tania Tait, Computer Science Departament, Maringá State University and FEITEP, Brazil
Mohan Tanniru, DIS, Oakland University, United States
Sotirios Terzis, Computer And Information Sciences, University of Strathclyde, United Kingdom
Claudine Toffolon, Computer Science, Université du Mans, France
Ying-Mei Tu, Industrial Management, Chung Hua University, Taiwan, Republic of China
Theodoros Tzouramanis, Department of Information and Communication Systems Engineering, University of the Aegean, Greece
Michael Vassilakopoulos, Dept. of Electrical and Computer Eng., University of Thessaly, Greece
Belen Vela Sanchez, Languages And Information Systems II Department, Rey Juan Carlos University, Spain
Christine Verdier, Informatics, Pure Mathematics and Applied Mathematics, LIG - Université Grenoble Alpes, France
Bing Wang, Computer Science Department, University of Hull, United Kingdom
Dariusz Wawrzyniak, Banking, Wroclaw University of Economics, Poland
Hans Weghorn, Mechatronics, BW Cooperative State University Stuttgart, Germany
Hans Weigand, TiSEM, Tilburg University, Netherlands
Viacheslav Wolfengagen, ACS & IT, Institute JurInfoR-MGU, Russian Federation
Ouri Wolfson, University of Illinois at Chicago, United States
Stanislaw Wrycza, Business Informatics, University of Gdansk, Poland
Ing-Long Wu, Information Management, National Chung Cheng University, Taiwan, Republic of China
Mudasser Wyne, School of Engineering, Technology, and Media, National University, United States
Hongji Yang, School of Computing and Mathematical Sciences, Leicester University, United Kingdom
Eugenio Zimeo, Department of Engineering, University of Sannio, Italy