12th International Conference on Enterprise Information Systems
8 - 12 June, 2010            Funchal, Madeira - Portugal
Scope Conference Areas Area 1 Databases and Information Systems Integration
Area 2 Artificial Intelligence and Decision Support Systems Area 3 Information Systems Analysis and Specification
Area 4 Software Agents and Internet Computing Area 5 Human-Computer Interaction Workshops
Keynote Speakers  Publications Venue Organizing Team
Program Committee

ICEIS 2010 is organized by INSTICC (Institute for Systems and Technologies of Information, Control and Communication)


The purpose of the 12th International Conference on Enterprise Information Systems (ICEIS) is to bring together researchers, engineers and practitioners interested in the advances and business applications of information systems. Five simultaneous tracks will be held, covering different aspects of Enterprise Information Systems Applications, including Enterprise Database Technology, Systems Integration, Artificial Intelligence, Decision Support Systems, Information Systems Analysis and Specification, Internet Computing, Electronic Commerce and Human Factors.

ICEIS focuses on real world applications; therefore authors should highlight the benefits of Information Technology for industry and services. Ideas on how to solve business problems, using IT, will arise from the conference. Papers describing advanced prototypes, systems, tools and techniques and general survey papers indicating future directions are also encouraged. Papers describing original work are invited in any of the areas listed below. Accepted papers, presented at the conference by one of the authors, will be published in the Proceedings of ICEIS. Acceptance will be based on quality, relevance and originality. Both full research reports and work-in-progress reports are welcome. There will be both oral and poster sessions.

Special sessions, dedicated to case-studies and commercial presentation are also envisaged: companies interested in presenting their products/methodologies or researchers interested in holding a tutorial are invited to contact the conference secretariat. Information concerning the previous ICEIS editions (ICEIS'99, ICEIS 2000, ICEIS 2001, ICEIS 2002, ICEIS 2003, ICEIS 2004, ICEIS 2005, ICEIS 2006, ICEIS 2007, ICEIS 2008, ICEIS 2009) can be found at http://www.iceis.org.


Each of these topic areas is expanded below but the sub-topics list is not exhaustive. Papers may address one or more of the listed sub-topics, although authors should not feel limited by them. Unlisted but related sub-topics are also acceptable, provided they fit in one of the following main topic areas:

1. Databases and Information Systems Integration 
2. Artificial Intelligence and Decision Support Systems 
3. Information Systems Analysis and Specification 
4. Software Agents and Internet Computing 
5. Human-Computer Interaction

AREA 1: Databases and Information Systems Integration
  • Coupling and Integrating Heterogeneous Data Sources 
  • Enterprise Resource Planning
  • Middleware Integration 
  • Legacy Systems 
  • Organisational Issues on Systems Integration 
  • Distributed Database Applications
  • Object-Oriented Database Systems 
  • Enterprise-Wide Client-Server Architecture 
  • Database Security and Transaction Support 
  • Data Warehouses 
  • Multimedia Database Applications 
  • Web Databases 
  • Mobile Databases
  • Software Engineering
  • Software Measurement
AREA 2: Artificial Intelligence and Decision Support Systems
  • Intelligent Agents 
  • Industrial Applications of Artificial Intelligence 
  • Strategic Decision Support Systems 
  • Group Decision Support Systems 
  • Applications of Expert Systems 
  • Advanced Applications of Fuzzy Logic 
  • Advanced Applications of Neural Network 
  • Natural Language Interfaces to Intelligent Systems 
  • Bayesian Networks 
  • Evolutionary Programming  
  • Coordination in Multi-Agent Systems 
  • Intelligent Social Agents and Distributed Artificial Intelligence Applications 
  • Intelligent Tutoring Systems 
  • Datamining
  • Case-Based Reasoning Systems
  • Knowledge-based Systems Engineering
  • Knowledge Management
AREA 3: Information Systems Analysis and Specification
  • Systems Engineering Methodologies 
  • Information Engineering Methodologies 
  • Organisational Semiotics 
  • Semiotics in Computing 
  • Requirements Analysis 
  • Ontology Engineering 
  • Modelling Formalisms, Languages, and Notations (e.g. UML, ER variants) 
  • CASE Tools for System Development 
  • Modelling of Distributed Systems 
  • Modelling Concepts and Information Integration Tools 
  • Business Processes Re-engineering
  • Security, Freedom and Privacy
AREA 4: Software Agents and Internet Computing
  • B2B and B2C Applications 
  • Process Design and Organisational Issues in e-Commerce 
  • E-Procurement and Web-based supply chain management 
  • Market-spaces: market portals, hubs, auctions 
  • E-Learning and e-Teaching 
  • Intranet and Extranet Business Applications 
  • Agents for Internet Computing 
  • Web Information Agents 
  • Case studies on Electronic Commerce 
  • Public sector applications of e-Commerce 
  • Interactive and Multimedia Web Applications 
  • Network Implementation Choices 
  • Object Orientation in Internet and Distributed Computing 
  • Internet and Collaborative Computing
  • Semantic Web Technologies
  • Wireless and Mobile Computing
  • Agent-Oriented Programming
AREA 5: Human-Computer Interaction
  • HCI on Enterprise Information Systems 
  • Functional and non-functional Requirements 
  • Internet HCI: Web Interfaces and Usability 
  • Design Methodology and Cognitive Factors in Design
  • Multimedia Systems
  • Machine perception: vision, speech, other
  • Virtual Reality and Augmented Reality
  • Intelligent User Interfaces
  • User Needs 
  • Human Factors 
  • Accessibility to Disabled Users 
  • Geographical Information Systems
  • E-Learning
  • Computer Art


10th International Workshop on Pattern Recognition in Information Systems
8th International Workshop on Modelling, Simulation, Verification and Validation of Enterprise Information Systems
7th International Workshop on Natural Language Processing and Cognitive Science
5th International Workshop on Technologies for Context-Aware Business Process Management
4th International Workshop on RFID Technology - Concepts, Applications, Challenges
2nd International Workshop on Future Trends of Model-Driven Development
2nd International Workshop on Advanced Enterprise Architecture and Repositories
1st International Workshop on Recent Trends in SOA Based Information Systems
1st International Workshop on Enterprise Information Systems in the Cloud


Michel Chein, LIRMM, University of Montpellier 2, France
David L. Olson, University of Nebraska, U.S.A.
Anind K. Dey, Carnegie Mellon University, U.S.A.
Runtong Zhang, Beijing Jiaotong University, China
Robert P. W. Duin, TU Delft, The Netherlands


All accepted papers will be published in the conference proceedings, under an ISBN reference, on paper and on CD-ROM support.
A short list of presented papers will be selected so that revised and extended versions these papers will be published by Springer-Verlag in a LNBIP Series book.
The proceedings will be indexed by Conference Proceedings Citation Index, INSPEC and DBLP.
EI already agreed to index the proceedings of ICEIS 2005, 2006, 2007 and 2008. Proceedings of ICEIS 2009 are under evaluation and the proceedings of ICEIS 2010 will be evaluated by EI after their publication.


The conference was held in the Tivoli Madeira Hotel. The Tivoli Madeira is a truly stunning property located 5 minutes from Funchal city centre and 30 minutes from Madeira International Airport. This award-winning hotel overlooks the beachfront promenade and guests are guaranteed gorgeous views of the sea with direct access from the hotel to the sandy beach..


Joaquim Filipe, Polytechnic Institute of Setúbal / INSTICC, Portugal


José Cordeiro, Polytechnic Institute of Setúbal / INSTICC, Portugal


Slimane Hammoudi, École Supérieure d' Electronique de l' Ouest, France
Olivier Camp, École Supérieure d' Electronique de l' Ouest, France


Senén Barro, University of Santiago de Compostela, Spain
Jean Bézivin, INRIA & EMN, France
Albert Cheng, University of Houston, United States
Bernard Coulette, University of Toulouse 2 - IRIT Laboratory, France
Jan Dietz, Delft University of Technology, Netherlands
Schahram Dustdar, Technical University of Vienna, Austria
António Figueiredo, University of Coimbra, Portugal
Nuno Guimarães, Lasige/Faculty of Sciences, University of Lisbon, Portugal
Dimitris Karagiannis, University of Vienna, Austria
Pericles Loucopoulos, Loughborough University, United Kingdom
Andrea de Lucia, Università degli Studi di Salerno, Italy
Kalle Lyytinen, Case Western Reserve University, United States
Yannis Manolopoulos, Aristotle University, Greece
Masao Johannes Matsumoto, Kyushu Sangyo University, Japan
José Legatheaux Martins, FCT/UNL, Portugal
Marcin Paprzycki, Polish Academy of Sciences, Poland
Alain Pirotte, University of Louvain, Belgium
Klaus Pohl, University of Duisburg-Essen, Germany
José Ragot, Centre de Recherche en Automatique de Nancy, France
Colette Rolland, Université Paris 1 Panthéon-Sorbonne, France
Narcyz Roztocki, State University of New York at New Paltz, United States
Abdel-badeeh Salem, Ain Shams University, Egypt
Bernadette Sharp, Staffordshire University, United Kingdom
Timothy K. Shih, Asia University, Taiwan
Alexander Smirnov, SPIIRAS, Russian Academy of Sciences, Russian Federation
Ronald Stamper, Measur Ltd, United Kingdom
Antonio Vallecillo, Universidad de Málaga, Spain
François Vernadat, European Court of Auditors, France
Frank Wang, Cambridge-cranfield High Performance Computing Facilities, United Kingdom


Michael Affenzeller, Upper Austria University of Applied Sciences, Austria
Patrick Albers, ESEO - Ecole Superieure D'Electronique de L'Ouest, France
Abdullah Alnajim, Qassim University, Saudi Arabia
Bernd Amann, LIP6 - Pierre and Marie Curie University, France
Vasco Amaral, FCT/UNL, Portugal
Andreas Andreou, University of Cyprus, Cyprus
Plamen Angelov, Lancaster University, United Kingdom
Nasreddine Aoumeur, Univeristaet Magdeburg, Germany
Gustavo Arroyo-figueroa, Electric Research Institute of Mexico, Mexico
Wudhichai Assawinchaichote, King Mongkut's University of Technology Thonburi, Thailand
Juan C. Augusto, University of Ulster at Jordanstown, United Kingdom
Cecilia Baranauskas, State University of Campinas - Unicamp, Brazil
Daniela Barreiro Claro, Universidade Federal da Bahia(UFBA), Brazil
Remi Bastide, CUFR Jean-François Champollion, France
Bernhard Bauer, University of Augsburg, Germany
Noureddine Belkhatir, University of Grenoble, France
Nadia Bellalem, Loria, France
Orlando Belo, University of Minho, Portugal
Hatem Ben Sta, Tunisia University, Tunisia
Manuel F. Bertoa, Universidad de Málaga, Spain
Peter Bertok, RMIT University, Australia
Minal Bhise, Dhirubhai Ambani Institute of ICT, Gandhinagar, India
Felix Biscarri, University of Seville, Spain
Oliver Bittel, HTWG Konstanz - University of Applied Sciences, Germany
Luis Borges Gouveia, Universidade Fernando Pessoa, Portugal
Danielle Boulanger, Université Jean Moulin Lyon 3, France
José Ângelo Braga de Vasconcelos, Universidade Fernando Pessoa, Portugal
Jean-Louis Boulanger, CERTIFER, France
Stéphane Bressan, National University of Singapore, Singapore
Luis M. Camarinha-Matos, New University of Lisbon, Portugal
Olivier Camp, ESEO, France
Roy Campbell, Uiuc, United States
Gerardo Canfora, University of Sannio, Italy
Angélica Caro, University of Bio-Bio, Chile
Nunzio Casalino, Università degli Studi G. Marconi, Italy
Jose Jesus Castro-schez, Escuela Superior De Informatica, Spain
Luca Cernuzzi, Universidad Católica "nuestra Señora De La Asunción", Paraguay
Maria Filomena Cerqueira de Castro Lopes, Universidade Portucalense Infante D. Henrique, Portugal
Maiga Chang, Athabasca University, Canada
Jinjun Chen, Swinburne University of Technology, Australia
William Cheng-Chung Chu,  , Taiwan
Jose Eduardo Corcoles, Castilla-La Mancha University, Spain
Antonio Corral, University of Almeria, Spain
Karl Cox, University of Brighton, United Kingdom
Sharon Cox, Birmingham City University, United Kingdom
Alfredo Cuzzocrea, ICAR-CNR and University of Calabria, Italy
Jacob Cybulski, Deakin University, Australia
Bogdan Czejdo, Loyola University, United States
Mohamed Dahchour, Institut National des Postes et Télécommunications (INPT), Morocco
Sergio de Cesare, Brunel University, United Kingdom
Nuno de Magalhães Ribeiro, Universidade Fernando Pessoa, Portugal
Suash Deb, C. V. Raman College of Engineering, India
Vincenzo Deufemia, Università di Salerno, Italy
Massimiliano Di Penta, University of Sannio, Italy
Kamil Dimililer, Near East University, Cyprus
José Javier Dolado, University of the Basque Country, Spain
Juan C. Dueñas, Universidad Politécnica de Madrid, Spain
Hans-Dieter Ehrich Ehrich, Technische Universitaet Braunschweig, Germany
Jean-Max Estay, Université Catholique de L'Ouest (UCO), France
João Faria, FEUP - Faculty of Engineering of the University of Porto, Portugal
Antonio Fariña, University of A Coruña, Spain
Massimo Felici, The University of Edinburgh, United Kingdom
Antonio Fernández-caballero, Universidad de Castilla-la Mancha, Spain
Edilson Ferneda, Catholic University of Brasília, Brazil
Paulo Ferreira, INESC-ID / IST, Portugal
Filomena Ferrucci, Università Di Salerno, Italy
Juan J. Flores, University of Michoacan, Mexico
Barry Floyd, California Polytechnic State University, United Rita Francese, Universitù degli Studi di Salerno, Italy
Ana Fred, Technical University of Lisbon / IT, Portugal
Mariagrazia Fugini, Politecnico di Milano, Italy
Jose A. Gallud, University of Castilla-la Mancha, Spain
Ana Cristina Bicharra Garcia, Uff, Brazil
Leonardo Garrido, Tecnológico de Monterrey, Campus Monterrey, Mexico
Peter Géczy, AIST, Japan
Alexander Gelbukh, National Polytechnic Institute, Mexico, Mexico
Marcela Genero, University of Castilla-La Mancha, Spain
Joseph Giampapa, Carnegie Mellon University, United States
Raúl Giráldez, Pablo de Olavide University of Seville, Spain
Pascual Gonzalez, Universidad de Castilla-la Mancha, Spain
Gustavo Gonzalez-Sanchez, Mediapro R&D, Spain
Robert Goodwin, Flinders University of South Australia, Australia
Silvia Gordillo, Universidad Nacional de la Plata, Argentina
Virginie Govaere, Inrs, France
Janis Grabis, Riga Technical University, Latvia
Juan Carlos Granja, University of Granada, Spain
Sven Groppe, University of Lübeck, Germany
Sissel Guttormsen Schär, Institute For Medical Education, Switzerland
Sung Ho Ha, Kyungpook National University, Korea, Republic of
Maki K. Habib, Saga University, Japan
Sami Habib, Kuwait University, Kuwait
Yaakov Hacohen-kerner, Jerusalem College of Technology (machon Lev), Israel
Lamia Hadrich Belguith, Faculté des Sciences Economiques et de Gestion, Tunisia
Beda Christoph Hammerschmidt, Oracle Corporation, United States
Sven Hartmann, Clausthal University of Technology, Germany
Christian Heinlein, Aalen University, Germany
Ajantha Herath, Richard Stockton State College of New Jersey, United States
Suvineetha Herath, Richard Stockton State College of New Jersey, United States
Wladyslaw Homenda, Warsaw University of Technology, Poland
Jun Hong, Queen's University Belfast, United Kingdom
Wei-Chiang Hong, Oriental Institute of Technology, Taiwan
Jiankun Hu, RMIT University, Australia
Kaiyin Huang, South China Normal University, Netherlands
Akram Idani, .Grenoble INP - Grenoble Institute of Technology, France
Joshua Ignatius, Universiti Sains Malaysia, Malaysia
Alexander Ivannikov, State Research Institute For Information Technologies and Telecommunications, Russian Federation
Arturo Jaime, Universidad de La Rioja, Spain
Ivan Jelinek, Czech Technical University in Prague, Czech Republic
Julius Jillbert, Universitas Hasanuddin (Hasanuddin University), Indonesia
Paul Johannesson, Royal Institute of Technology, Sweden
Michail Kalogiannakis, University of Crete, Greece
Nikos Karacapilidis, University of Patras, Greece
Nikitas Karanikolas, Technological Educational Institute of Athens (TEI-A), Greece
Stamatis Karnouskos, SAP, Germany
Marite Kirikova, Riga Technical University, Latvia
Alexander Knapp, Universität Augsburg, Germany
Stan Kurkovsky, Central Connecticut State University, United States
Rob Kusters, Eindhoven University of Technology & Open University of the Netherlands, Netherlands
Alain Leger, France Telecom Orange Labs, France
Daniel Lemire, UQAM - University of Quebec at Montreal, Canada
Carlos León de Mora, University of Seville, Spain
Joerg Leukel, University of Hohenheim, Germany
Xue Li, The University of Queensland, Australia
Qianhui Liang, Singapore Management University, Singapore
John Lim,  , Singapore
Matti Linna, University of Vaasa, Finland
Honghai Liu, University of Portsmouth, United Kingdom
Stephane Loiseau, Leria, France
João Correia Lopes, Faculdade de Engenharia da Universidade do Porto/INESC Porto, Portugal
Víctor López-jaquero, University of Castilla-La Mancha, Spain
María Dolores Lozano, University of Castilla-la Mancha, Spain
Miguel R. Luaces, Universidade da Coruña, Spain
Christof Lutteroth, University of Auckland, New Zealand
Mark Lycett, Brunel University, United Kingdom
Cristiano Maciel, Universidade Federal de Mato Grosso, Brazil
Rita Suzana Pitangueira Maciel, Federal University of Bahia, Brazil
Edmundo Madeira, Unicamp - Universidade Estadual De Campinas, Brazil
Laurent Magnin, In Fine Consulting, France
S. Kami Makki, Lamar University, United States
Mirko Malekovic, University of Zagreb, Croatia
Nuno Mamede, INESC-ID, Portugal
Broy Manfred, Technische Universität München, Germany
Pierre Maret, Université de Saint Etienne, France
Tiziana Margaria, University of Potsdam, Germany
Maria João Marques Martins,  , Portugal
Herve Martin, Grenoble University, France
Miguel Angel Martinez Aguilar, University of Murcia, Spain
David Martins de Matos, L2F / INESC-ID Lisboa / Instituto Superior Técnico, Portugal
Katsuhisa Maruyama, Ritsumeikan University, Japan
Andreas Meier, University of Fribourg, Switzerland
Engelbert Mephu Nguifo, University Blaise Pascal - LIMOS - CNRS 6158, France
Michele Missikoff, IASI-CNR, Italy
Ghodrat Moghadampour, Vaasa University of Applied Sciences, Finland
Pascal Molli, Loria, Université Henri Poincaré, Nancy 1, France
Francisco Montero, University of Castilla-la Mancha, Spain
Paula Morais, Universidade Portucalense, Portugal
Fernando Moreira, Universidade Portucalense, Portugal
Nathalie Moreno, University of Malaga, Spain
Haralambos Mouratidis, University of East London, United Kingdom
Pietro Murano, University of Salford, United Kingdom
Tomoharu Nakashima, Osaka Prefecture University, Japan
Paolo Napoletano, University of Salerno, Italy
Ana Neves, knowman - Consultadoria em Gestão, Lda, Portugal
Rocco Oliveto, University of Salerno, Italy
Hichem Omrani, CEPS/INSTEAD, Luxembourg
Peter Oriogun, American University of Nigeria, Nigeria
Guadalupe Ortíz, Spain
Samia Oussena, Thames Valley University, United Kingdom
Sietse Overbeek, Delft University of Technology, Netherlands
Tansel Ozyer, TOBB ETU, Canada
Eric Pardede, La Trobe University, Australia
Rodrigo Paredes, Universidad de Talca, Chile
Witold Pedrycz, University of Alberta, Canada
Vicente Pelechano, Technical University of Valencia, Spain
Maria Carmen Penadés Gramaje, Technical University of Valencia, Spain
Gabriel Pereira Lopes, FCT/UNL, Portugal
Dana Petcu, Western University of Timisoara, Romania
Leif Peterson, TMHRI, United States
José Pires, Escola Superior De Tecnologia E Gestão, Portugal
Ramalingam Ponnusamy, Vinayaga Missions University, India
Abdul Razak Rahmat, University Utara Malaysia, Malaysia
Jolita Ralyte, University of Geneva, Switzerland
Srini Ramaswamy, University of Arkansas at Little Rock, United States
T. Ramayah, Universiti Sains Malaysia, Malaysia
Pedro Ramos, Instituto Superior Das Ciências Do Trabalho E Da Empresa, Portugal
Marek Reformat, University of Alberta, Canada
Hajo A. Reijers, Eindhoven University of Technology, Netherlands
Ulrich Reimer, University of Applied Sciences St. Gallen, Switzerland
Marinette Revenu, Greyc Ensicaen, France
Yacine Rezgui, Cardiff University, United Kingdom
Simon Richir, Arts et Metiers ParisTech, France
Michele Risi, University of Salerno, Italy
Alfonso Rodriguez, University of Bio-Bio, Chile
Daniel Rodriguez, University of Alcalá, Spain
Oscar M. Rodriguez-Elias, Instituto Tecnológico de Hermosillo, Mexico
Jose Raul Romero, University of Cordoba, Spain
Agostinho Rosa, IST, Portugal
Gustavo Rossi, Lifia, Argentina
Francisco Ruiz, Universidad de Castilla-La Mancha, Spain
Roberto Ruiz, Pablo de Olavide University, Spain
Danguole Rutkauskiene, Kaunas University of Technology, Lithuania
Ozgur Koray Sahingoz, Turkish Air Force Academy, Turkey
Priti Srinivas Sajja, Sardar Patel University, India
Manuel Filipe Santos, University of Minho, Portugal
Jurek Sasiadek, Carleton University, Canada
Daniel Schang, ESEO, France
Mareike Schoop, University of Hohenheim, Germany
Isabel Seruca, Universidade Portucalense, Portugal
Jianhua Shao, Cardiff University, United Kingdom
Alberto Silva, Inesc, Portugal
Maria João Silva Costa Ferreira, Universidade Portucalense, Portugal
Spiros Sirmakessis, Technological Educational Institution of Messolongi, Greece
Pedro Soto-Acosta, University of Murcia, Spain
Chantal Soule-Dupuy, Universite Toulouse 1, France
Martin Sperka, Faculty of Informatics, BVSP, Slovak Republic
Marco Spruit, Utrecht University, Netherlands
Martin Stanton, Manchester Metropolitan University, United Kingdom
Chris Stary, University of Linz, Austria
Janis Stirna, Royal Institute of Technology, Sweden
Renate Strazdina, Riga Technical University, Latvia
Stefan Strecker, University of Duisburg-Essen, Germany
Chun-Yi Su, Concordia University, Canada
Vijayan Sugumaran, Oakland University, United States
Ryszard Tadeusiewicz, AGH University of Science and Technology, Poland
Sotirios Terzis, University of Strathclyde, United Kingdom
Claudine Toffolon, Université du Maine, France
Theodoros Tzouramanis, University of the Aegean, Greece
Michael Vassilakopoulos, University of Central Greece, Greece
Belen Vela Sanchez, Rey Juan Carlos University, Spain
Christine Verdier, LIG - University Joseph Fourier Grenoble, France
Maria Esther Vidal, Universidad Simon Bolivar, Venezuela
M.a. Vila, University of Granada, Spain
Ho Tuong Vinh, Institut de la Francophonie pour l'Informatique (IFI), Vietnam
Aurora Vizcaino, Escuela Superior De Informática, Spain
Bing Wang, University of Hull, United Kingdom
Hans Weghorn, Ba-University of Cooperative Education, Germany
Gerhard Weiss, University of Maasticht, Netherlands
Wita Wojtkowski, Boise State University, United States
Viacheslav Wolfengagen, Institute JurInfoR, Russian Federation
Robert Wrembel, Poznan University of Technology, Poland
Mudasser Wyne, National University, United States
Haiping Xu, University of Massachusetts Dartmouth, United States
Hongji Yang, De Montfort University, United Kingdom
Lili Yang, Loughborough University, United Kingdom
Lin Zongkai, Chinese Academy of Sciences, China



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